2024 HOLIDAY SHIPPING|RECEIVING SCHEDULE

Closed Thanksgiving Holiday, resuming normal shipping/delivery services on Monday, December 2nd.

Please note that Christmas 2024 falls on Wednesday and ALL carriers are closed.  This means the last regular delivery day for Christmas is Monday, December 23^rd. 

OUTBOUND DOMESTIC

*Please note, although these are Deadlines set forth, these are NOT guaranteed for arrival by December 25^th as we do not have control over extraordinary or unforeseen circumstances.

**UPS Ground, USPS First Class, USPS Parcel Select, USPS Priority Mail, and Mail Innovations services are no longer guaranteed for arrival due to higher-than-expected volumes.

Standard Shipping Services (5-8 business days)

Order Deadline – Monday, December 9^th

Shipping Deadline – Thursday, December 12^th

Expedited Shipping Services (2-5 business days)

Order Deadline – Friday, December 13^th

Shipping Deadline – Monday, December 16^th

3-DAY SELECT SHIPPING

Order Deadline – Sunday, December 15^th

Shipping Deadline – Wednesday, December 18^th

2-DAY AIR

Order Deadline – Monday, December 16^th

Shipping Deadline – Thursday, December 19^th

Next Day Air

Order Deadline – Tuesday, December 17^th

Shipping Deadline – Friday, December 20^th

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Shipping

We currently ship only within the United States for orders placed through this website. Contact us at gwen@glowgeargolf.com or through our contact us web form if you are an international customer and we can advise you on product availability and pricing for your country destinaton. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.